RemodX Terms of Use
Last updated: August 2026
1. Acceptance of Terms
The RemodX™ brand of products or services is owned and operated by Trusted Remodel Advisor LLC (“TRA,” “we,” “us,” “our”), an Arizona Limited Liability Company. By accessing or using our website (www.remodx.com) and related products or services (collectively, the “Services”), you agree to be bound by these Terms of Use (“Terms”). If you do not agree with these Terms, please do not use our website or purchase our products.
2. Intended Users
This website and our products are intended for adult homeowners, property owners, and renters aged 18 or older who are planning or managing remodeling or construction projects. Our content is designed for use within the United States; however, users in other regions may access it at their own discretion and are responsible for ensuring compliance with their local laws.
3. Website Content & Intellectual Property
All website content, including but not limited to text, graphics, logos, digital downloads, videos, icons, designs, and software, is the intellectual property of Trusted Remodel Advisor LLC or its licensors and is protected by U.S. and international copyright and trademark laws. Our educational persona, Rebo Knox™, is a registered trademark and may not be used without our written consent. You may not copy, distribute, modify, or reproduce any materials from this site without written permission. You may, however, download materials expressly provided for that purpose (such as purchased products or free planner files) for your personal, non-commercial use only.
4. Permitted Use of the Website
You agree to use this website solely for lawful purposes and in accordance with its intended purpose – to access remodeling education, planning tools, and digital products. You agree not to:
– Use this website for any unlawful or fraudulent activity.
– Attempt to hack, disrupt, or compromise site security.
– Copy, scrape, or redistribute site content or product materials.
– Post or transmit false, misleading, or offensive content.
5. Affiliate Disclosure & Third-Party Links
RemodX may include links to third-party websites, tools, or affiliate partners. These links are provided for convenience and do not imply endorsement. If you purchase through an affiliate link, we may earn a commission – at no additional cost to you. We are not responsible for the content, privacy policies, or performance of any third-party sites. Accessing them is at your own risk.
6. Product Sales, Refunds, and Returns
RemodX offers digital tools and downloadable resources, including the RemodX Planner, ContractShield and an e-book, sold through www.remodx.com and other online channels. All refunds, return policies, and guarantees are governed by the specific terms stated on each product’s respective page or FAQ section. You are responsible for reviewing the refund and guarantee terms before making a purchase. Refunds are issued only in accordance with those published product-specific terms. Because our products are digital and delivered instantly, all sales are considered final except where a written money-back guarantee is explicitly offered.
7. No Legal Advice – Educational Use Only
RemodX and Trusted Remodel Advisor LLC are not attorneys, law firms, or legal service providers. All contract templates, guides, and tools provided through RemodX are intended for educational and informational purposes only. They do not constitute legal advice and should not replace consultation with a licensed attorney. We strongly encourage all users to have any contract, agreement, or legal form reviewed by qualified legal counsel before signing or using it in any binding transaction. RemodX and Trusted Remodel Advisor LLC make no guarantees that our forms or recommendations will meet the specific legal requirements of your state, jurisdiction, or project.
8. Ask REBO™ Artificial Intelligence Service
AI-Generated Information
Ask REBO™ is an artificial intelligence-powered remodeling information service. Like all generative artificial intelligence systems, Ask REBO can make mistakes and may produce information that is inaccurate, incomplete, outdated, misleading, or inappropriate for a particular property, project, condition, or jurisdiction.
You should not rely on Ask REBO output as your sole source of truth or as a substitute for professional judgment. You are responsible for evaluating and independently verifying information provided by Ask REBO before relying upon it or taking action based upon it.
Remodeling Information — Not Professional Services
Ask REBO provides general educational and informational guidance concerning remodeling, renovation, construction, and project management. Ask REBO does not provide architectural, engineering, structural engineering, contracting, electrical, plumbing, mechanical, legal, financial, insurance, inspection, or other licensed professional services.
Use of Ask REBO does not create an architect-client, engineer-client, contractor-client, attorney-client, consultant-client, fiduciary, or other professional relationship between you and Trusted Remodel Advisor LLC, RemodX™, Ask REBO™, Rebo Knox™, Andy Gibbs, or any affiliated person or entity.
Property-Specific Conditions Cannot Be Determined by AI Alone
Every building and remodeling project is different. Ask REBO cannot inspect your property and may not be able to identify concealed conditions, structural loads or load paths, utilities, deterioration, hazardous materials, prior alterations, defective construction, code violations, site conditions, or other circumstances that could affect the safety, legality, cost, or feasibility of proposed work.
Photographs, drawings, measurements, descriptions, or other information submitted to Ask REBO may be incomplete or insufficient to determine actual field conditions.
Structural, Safety-Critical, and Regulated Work
Do not undertake structural alterations or other safety-critical construction solely on the basis of information provided by Ask REBO.
This includes, without limitation, work involving load-bearing walls, beams, headers, columns, foundations, roofs or floor framing; electrical, gas, plumbing, or mechanical systems; fire or life-safety systems; waterproofing; demolition; excavation; hazardous materials; or other work that could cause personal injury or property damage if performed incorrectly.
Before undertaking remodeling or construction work that may affect structural integrity, health or safety, utilities, code compliance, or required permits, consult an appropriately qualified or licensed construction professional familiar with the property, proposed work, and requirements of the applicable jurisdiction.
Codes, Permits, and Local Requirements
Building codes, zoning requirements, permit requirements, licensing laws, homeowners association requirements, product requirements, and accepted construction practices vary by location and may change over time.
Ask REBO does not guarantee that information concerning codes, permits, regulations, or construction requirements is current or applicable to your jurisdiction or project. You are responsible for determining and complying with applicable laws, codes, permits, approved plans, manufacturer’s instructions, and requirements of authorities having jurisdiction.
AI Safeguards and Guardrails
Ask REBO has been developed using remodeling-specific source material, instructions, rules, decision logic, and safeguards intended to improve the relevance and reliability of its responses and to identify circumstances in which professional evaluation or additional information may be appropriate.
These measures are intended to reduce risk but cannot eliminate AI errors, omissions, hallucinations, misunderstandings, or unexpected outputs. No safeguard or design feature should be interpreted as a guarantee that Ask REBO will identify every hazard, error, code requirement, unsafe condition, or circumstance requiring professional involvement.
User Responsibility
You are responsible for determining whether and how to use information provided by Ask REBO and for independently verifying material information before acting upon it.
Before purchasing materials, executing contracts, hiring contractors, obtaining permits, demolishing or altering construction, or undertaking work that could affect persons or property, you should obtain appropriate professional review when warranted by the nature of the work.
Do not disregard approved plans, permit requirements, manufacturer’s instructions, applicable codes, observable site conditions, or advice from an appropriately qualified professional because of information generated by Ask REBO.
No Guarantee of Results
Ask REBO and Trusted Remodel Advisor LLC do not guarantee construction costs, estimates, savings, schedules, quantities, contractor performance, product performance or availability, permit or inspection approval, project outcomes, property values, or the suitability of any particular product, contractor, design, construction method, or course of action.
Any costs, schedules, quantities, savings, or other estimates generated through Ask REBO are informational estimates only unless expressly stated otherwise.
Emergencies
Ask REBO is not an emergency service. Do not use or rely upon Ask REBO to respond to an emergency or immediately dangerous condition.
If you encounter a condition involving possible structural failure, fire, electrical hazards, gas leakage, flooding, hazardous materials, serious property damage, personal injury, or another immediate danger, stop work when appropriate and contact emergency services, the appropriate utility or public authority, or a qualified professional.
Use of AI Output at Your Own Risk
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF AND RELIANCE UPON INFORMATION OR OUTPUT PROVIDED BY ASK REBO IS AT YOUR OWN RISK.
ASK REBO IS PROVIDED “AS IS” AND “AS AVAILABLE.” TRUSTED REMODEL ADVISOR LLC DOES NOT WARRANT THAT ASK REBO OR ITS OUTPUT WILL BE ACCURATE, COMPLETE, CURRENT, ERROR-FREE, SAFE FOR A PARTICULAR APPLICATION, OR SUITABLE FOR YOUR PARTICULAR PROPERTY, PROJECT, OR CIRCUMSTANCES.
Nothing in these Terms excludes, restricts, or modifies any warranty, right, remedy, or liability that cannot lawfully be excluded, restricted, or modified under applicable law.
9. No Guarantees & Disclaimers
All materials and information on this website are provided “as is” and without warranties of any kind, whether express or implied. We do not guarantee that:
– The website or products will be error-free, uninterrupted, or free from defects.
– The use of our materials will lead to specific financial savings, remodeling outcomes, or dispute resolution success.
– The website or its servers are immune from viruses or harmful components.
– Ask REBO™, artificial intelligence-generated responses, or other interactive tools will be accurate, complete, current, error-free, or appropriate for any particular property, project, condition, or jurisdiction.
To the maximum extent permitted by applicable law, your use of our website, Services, products, tools, and AI-generated information is at your sole risk.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRUSTED REMODEL ADVISOR LLC, REMODX™, AND THEIR OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR ACCESS TO, USE OF, INABILITY TO USE, OR RELIANCE UPON THE SERVICES, INCLUDING ASK REBO™, AI-GENERATED OUTPUT, WEBSITE CONTENT, PRODUCTS, TOOLS, OR MATERIALS.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE, PRODUCT, OR CONTENT GIVING RISE TO A CLAIM SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO TRUSTED REMODEL ADVISOR LLC FOR THAT SERVICE OR PRODUCT DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM OR (B) ONE HUNDRED DOLLARS ($100).
The limitations in this Section apply only to the maximum extent permitted by applicable law. Some jurisdictions do not allow the exclusion of certain warranties or limitation or exclusion of certain damages, and in those jurisdictions some of these limitations may not apply to you.
Nothing in these Terms excludes or limits liability for fraud, willful misconduct, violation of law, or any other liability that cannot lawfully be excluded or limited.
If you are using the Services on behalf of a business or organization, to the extent permitted by applicable law, you agree to indemnify and hold harmless Trusted Remodel Advisor LLC and its owners, officers, employees, contractors, agents, and affiliates from third-party claims, losses, liabilities, costs, and expenses arising from your unlawful use or misuse of the Services or violation of these Terms.
11. Emails, Communication & Privacy
Information that you submit to Ask REBO™, including prompts, questions, uploaded materials, and other content, may be processed by third-party technology and artificial intelligence service providers used to operate the Service. Our collection, use, storage, and disclosure of personal information is governed by our Privacy Policy. You should not submit confidential, sensitive, or personally identifying information that is not necessary to your remodeling question. www.remodx.com/privacy.
12. Modifications to Services and Terms
We may update these Terms from time to time. Material changes will become effective upon the date stated in the updated Terms and, where required by applicable law, we will provide additional notice. Other changes become effective when posted. Continued use of the Services after the effective date constitutes acceptance of the revised Terms to the extent permitted by applicable law.
13. Governing Law
These Terms are governed by and construed under the laws of the State of Arizona, without regard to conflict-of-law principles. Any disputes arising from these Terms or the use of our products or website shall be resolved exclusively in the state or federal courts located in Arizona, USA.
14. Contact Us
For questions about these Terms, refunds, or legal concerns, please contact:
Trusted Remodel Advisor, LLC
7090 N Oracle Rd, Ste 178
Tucson, AZ 85704
Website: www.remodx.com/contact
Last updated: November 2025